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IT Support and Sales Specialist with 8+ years in Technology and Customer Service
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Competencies
Expertise in troubleshooting hardware, software, and network issues to ensure optimal system performance.
Proven ability to engage clients, understand needs, and provide tailored solutions to boost sales and satisfaction.
Experience in designing user-friendly websites and mobile applications using various tools and programming languages.
Strong background in network setup, management, and telecommunications from technical education.
Fluent in English, with the ability to communicate effectively in technical and business contexts.
Education
Languages
Summary
Experienced in IT support, sales, and digital design, with a proven track record in enhancing operational efficiency and customer engagement. Skilled in programming, networking, and multilingual communication, committed to delivering innovative solutions.
Key Achievements
- Provided technical support and user assistance at Universidad Iberoamericana de Ciencias y Tecnología, enhancing user satisfaction.
- Managed sales and support operations at 2call tda, contributing to increased client engagement.
- Led coordination and administrative functions at Pinardi HomeSchool, streamlining operations and communication.
- Developed web and mobile applications, leveraging programming skills to deliver innovative digital solutions.
- Possess advanced English proficiency, enabling effective communication in international settings.