Detail-oriented operations coordinator with a focus on optimizing processes and preventing revenue loss. Skilled in administrative support and training.
Expert in coordinating operations to enhance efficiency and revenue protection.
Skilled in providing comprehensive administrative support and personnel training.
Proficient in managing client interactions and ensuring satisfaction.
Adept at data entry, processing, and maintaining accurate records.
FRAGOMEN AFRICA
Manage monthly forecasts, auditing and co-ordination for rectification of missed billing opportunities and revenue loss prevention strategies.. Administer process flow across internal stakeholders, ensuring workflow efficiency.. Vendor onboarding, training and account configuration across case management systems.. Scrutiny of Vendor invoices against Third Party Vendor contracts & reporting the anomalies.. Managing billing operations, including resolution of billing-related stalled cases to maintain workflow continuity and achieve real-time revenue targets.. Support process automation initiatives to streamline administrative functions.. Renaming and uploading documents within the case management system, to ensure operational accuracy and compliance.. Tracking, monitoring, and evaluating monthly and annual billing targets to support operational performance and strategic planning.. Oversaw all aspects of event planning and coordination, including logistical organization, budget development and monitoring, cost management strategies, and meticulous invoice auditing to ensure financial accuracy and accountability.
MUKS AUTOBODY
Managed company fleet operations, drivers and vehicle/equipment maintenance schedules.. Delivered training and provided ongoing supervision to administrative personnel, supporting seamless integration and consistent performance.. Conducted project research to support business development initiatives, from conception to formulation of proposals and related media/artwork.. Served as 2IC to the Operations Manager, undertaking all responsibilities & duties of the role during maternity leave.. Managed supplier relationships, procurement processes and budget review.
ADVANCED DIPLOMA IN BUSINESS MANAGEMENT
HIGHER CERTIFICATE IN OFFICE ADMINISTRATION
DIPLOMA IN MARKETING MANAGEMENT
NATIONAL SENIOR CERTIFICATE
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MUKS AUTOBODY
Drafted quotations and invoices, processed vehicle assessments.. Managed data entry, client communication, and supplier coordination.. Handled travel arrangements and general administrative support.. Supported accounts receivable through follow-up and payment tracking.. Acting as a backup receptionist, supporting front-office administration, call management, and visitor services during peak periods or staff absences.
GULFSTREAM ENERGY
Prepared quotations and coordinated client orders with logistics teams.. Managed client communication, ensuring accurate order tracking.. Assisted the Sales Manager with administrative and PA duties.. Researched and prospected potential new business clients.
