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Store and Operations Manager with 8+ years of retail leadership
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Competencies
Supervised staff, coordinated schedules, and handled personnel issues across retail environments.
Managed stockloss, shrinkage, and inventory to align with company standards.
Delivered excellent customer experiences, ensuring satisfaction and loyalty in retail settings.
Planned and executed in-store merchandising strategies to enhance product presentation.
Drove sales turnover through promotional activities and strategic store management.
Education
Languages
Summary
Experienced retail manager with over 8 years in store operations, inventory control, staff leadership, and customer service across multiple retail brands. Adept at managing stockloss, visual merchandising, and driving sales growth.
Key Achievements
- Progressed from Sales Consultant to Floor Manager, demonstrating growth in store management and customer service skills.
- Managed stockloss and shrinkage in multiple retail stores, ensuring policies aligned with company standards.
- Led staff management and visual merchandising efforts to optimize sales and customer experience across different store locations.
Experience
Admin Controller
managing stockloss, filing, handling cash, customer service, managing aspects related to staffing
Sales Consultant
Driving turnover to ensure achievement of targets, Controlling expenses, Managing stock losses to ensure shrinkage is in line with company standards, People management, Executing in store merchandise strategy and standards, Ensure customer satisfaction
Floor Manager
Promoting and managing turnover, Visual merchandising, Budget, People management, Admin controlling, Ensure customer satisfaction
Floor and Store Manager
Customer service, Managing department to alleviate stock losses, Attend product knowledge training, Uphold company standards