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Mpho
Cleaning Supervisor at Department of Forestry, Fishers and Environment
Video resume
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Competencies
Effectively managed teams to ensure operational efficiency and adherence to safety protocols.
Oversaw daily cleaning activities, ensuring hygiene standards and safety compliance.
Supervised waste collection and sorting, implementing safety and environmental protocols.
Provided product information and assistance, enhancing customer experience and sales.
Ensured timely completion of tasks with a focus on accuracy and quality standards.
Education
Summary
Experienced in managing cleaning and waste operations within government and private sectors. Skilled in team leadership, safety compliance, and operational efficiency, committed to maintaining hygienic environments.
Key Achievements
- Supervised and optimized cleaning staff operations, ensuring hygiene and safety standards in government facilities.
- Led waste management teams, improving efficiency and safety compliance in waste collection and site cleaning.
- Demonstrated strong team leadership and coordination, maintaining high performance levels in demanding environments.
Experience
Cleaning Supervisor
Supervised cleaning staff to ensure government facilities were kept clean, safe, and hygienic.. Scheduled daily cleaning tasks and monitored staff performance and attendance.. Ensured proper use and maintenance of cleaning equipment and materials.. Conducted routine inspections to maintain cleanliness standards across all assigned areas.. Reported maintenance needs, supply shortages, or safety hazards to management.. Trained new cleaning staff on procedures, safety protocols, and hygiene practices.. Coordinated with departmental staff to minimize disruption during office cleaning hours.. Maintained cleaning records and compiled basic reports on staff duties and area conditions.
Team leader and cleaner
Supervised and led a team responsible for daily waste collection and site cleaning operations.. Ensured team members followed safety and hygiene protocols during all cleaning and sorting tasks.. Monitored the proper disposal and segregation of recyclable and non-recyclable materials.. Maintained cleanliness of waste management sites, including sorting areas and surrounding environments.. Scheduled and delegated daily tasks to team members for efficient workflow.. Reported operational issues, equipment faults, or safety concerns to management.. Assisted in loading, offloading, and transporting waste materials as needed.. Trained new team members on waste handling procedures and cleaning standards.
Sales Consultant
Greet and assist customers in a friendly and professional manner.. Provide detailed information on products to help customers make informed decisions.. Achieve individual and team sales targets by upselling and cross-selling.. Maintain product knowledge and stay up to date on promotions and trends.. Process customer transactions and returns accurately using point-of-sale systems.. Handle customer complaints and resolve issues efficiently.. Organize and replenish stock on the sales floor.. Monitor sales trends and report on customer feedback to management.. Support visual merchandising and ensure the store remains clean and well-presented.. Work closely with team members to ensure excellent customer service and sales performance.
Skills
Video Transcript
Video Transcript 1
Hi, hi, my name is Impo. I am 26 years old of age. I matriculated in 2018 and I finished my studies in 2019. I studied for hospitality. I have an experience in cleaning where I used to work with Kabokedi West Management and I've also worked with DFFE in Mokhala City. I also have an experience in retail. Recently, I've been working with Yapi Chefs as a sales person. Thank you so much.
Video Transcript 2
Hi, hi, my name is Napo. I am 26 years old of age. I matriculated in 2018, then I finished my studies in 2019. I studied for hospitality, and then right now I recently went to study for beauty. I have qualification in beauty. I have experience in retail and sales. I have experience in cleaning as a team leader position in Mohalise.
Video Transcript 3
I have experience with using vacuum cleaners, flobbers, and cleaning the machines after use to keep them working thinking.