Muhammad

Business Center Manager

Managing day-to-day operations of the Business Center, ensuring operational excellence, integrity, and adherence to company SOPs. Ensuring assigned sales targets (postpaid, prepaid, VAS, data devices) are achieved and implementing business development strategies. Providing high-quality customer service, handling inquiries, complaints, and escalations. Leading, motivating, and training employees to improve customer handling skills and product knowledge. Managing employee rosters, performance appraisals, and coaching. Ensuring proper closing at day-end including monetary and inventory reconciliation. Assuring compliance framework is strictly followed and all commercial dealings adhere to regulatory policies. Preparing and submitting reports on business KPIs, sales performance, and staff productivity to regional management

Relationship Manager

Corporate Key Account Manager

Executive Care

Administration Officer

Data Entry Operator

Computer Data Entry Operator