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Mynor

Sales and Customer Service Specialist with 15+ years experience in B2B and B2C

Video resume

Sales representative
Sales, collections, accounting and customer service, I have a BBA.

Contact

Jalpatagua, Jutiapa, Guatemala
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Competencies

SalesExpert

Extensive experience in B2B, B2C sales, and contract negotiations.

Customer ServiceAdvanced

Handled customer inquiries and support for banks, digital banking, and travel services.

Collections and AccountingIntermediate

Performed roles involving accounts payable, receivable, and debt collection.

Business AdministrationAdvanced

Holds a BBA, with practical application in managing own company and roles in banking.

Negotiation and PersuasionAdvanced

Identified as a key skill in sales and customer engagement activities.

Education

Colegio Capouilliez
Completed Sept 1973
DonBosco
Completed Sept 1979
Bachelor's
SMC University
Completed Sept 2022
SMC University
Oct 2022

Summary

Experienced sales, collections, accounting, and customer service professional with over 15 years in call centers and entrepreneurship. Currently studying BBA in IT security.

Key Achievements

  • Set sales record for La Samaritana in December 1986.
  • Sold approximately $250,000 in contracts monthly for Comcast at Allied Global.
  • Founded and operated own merchandise business sourcing from the USA.

Experience

Cashier

Lloyds Bank
Feb 1981 - Abr 1984

Worked in the bank's vault receiving large deposits.

Compensator

Banco de la Construccion
May 1984 - Nov 1986

Represented the bank at the Automated Clearing House.

Sub-Manager

La Samaritana
Nov 1986 - Nov 1987

Set the record for sales for a store in Dec 1986.

Sales Representative

Cilasa
Dec 1987 - Mar 1989

Visited the industry fields of Guatemala, El Salvador, and Honduras.

Manager

Reinga
May 1989 - Feb 2008

Started my own company, purchasing merchandise in The U.S.A. and selling it here.

Debt Collector

Genpact
Mar 2008 - Sept 2012

Performed roles of B2B for Lexis Nexis and B2C for GE Money, Accounts Payable and Accounts Receivable for UPS.

Sales Representative

Allied Global
Sept 2012 - Mar 2016

Sold around 250k in contracts for Comcast every month.

CSR

247.ai
Mar 2016 - May 2018

Worked for Citi Bank as a customer service officer.

Special Services Official

Conduent
June 2018 - Aug 2021

Started as CSR and promoted to Special services attending Travel Agents for Royal Caribbean.

Sales Representative

Allied Global
Sept 2021 - Feb 2022

CS Account Manager

Icon
Feb 2022 - Nov 2023

CSR

247.ai
Dec 2023 - Oct 2024

Worked in a digital bank account, doing customer service.

Skills

SalesCustomer ServiceCollections and AccountingBusiness AdministrationNegotiation and Persuasion
Published on CazVid - Jul 3, 2025
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