Experienced sales, collections, accounting, and customer service professional with over 15 years in call centers and entrepreneurship. Currently studying BBA in IT security.
Extensive experience in B2B, B2C sales, and contract negotiations.
Handled customer inquiries and support for banks, digital banking, and travel services.
Performed roles involving accounts payable, receivable, and debt collection.
Holds a BBA, with practical application in managing own company and roles in banking.
Lloyds Bank
Worked in the bank's vault receiving large deposits.
Banco de la Construccion
Represented the bank at the Automated Clearing House.
La Samaritana
Set the record for sales for a store in Dec 1986.
Cilasa
Visited the industry fields of Guatemala, El Salvador, and Honduras.
Reinga
Started my own company, purchasing merchandise in The U.S.A. and selling it here.
Bachelor's
Identified as a key skill in sales and customer engagement activities.
Genpact
Performed roles of B2B for Lexis Nexis and B2C for GE Money, Accounts Payable and Accounts Receivable for UPS.
Allied Global
Sold around 250k in contracts for Comcast every month.
247.ai
Worked for Citi Bank as a customer service officer.
Conduent
Started as CSR and promoted to Special services attending Travel Agents for Royal Caribbean.
Allied Global
Icon
247.ai
Worked in a digital bank account, doing customer service.