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Mynor
Collections and Customer Service Specialist with 20+ years in Call Center industry
Video resume
Contact
Competencies
Handled collections activities for government accounts and large sums, ensuring timely payments and account accuracy.
Provided customer assistance in call centers, including cellular activation and rental services.
Prospected customers and sold additional products, including vehicle rental services.
Taught computer, English, and music classes at Colegio Los Rosales.
Reviewed incoming payments, determined refund eligibilities, and re-billed invoices as needed.
Education
Languages
Summary
Call center industry veteran with over 20 years of diversified roles including collections, customer service, sales, and vehicle rental across US and Canadian markets.
Key Achievements
- Managed collections for high-value accounts exceeding $500,000 at LexisNexis
- Handled multiple roles including teaching, collections, sales, and vehicle rental
- Gained extensive experience in customer service, collections, and sales across US and Canadian markets
Experience
Teacher
Taught the computer class, Taught English and music class