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Competencies
Demonstrated experience with Microsoft Office Suite (Excel, Word, PowerPoint).
Demonstrated experience with C++.
Demonstrated experience with RPA Developer.
Demonstrated experience with ISO 9001:2015 Standards.
Demonstrated experience with Data Analysis & Process Optimization.
Education
Languages
Experience
Spanish-English Interpreter (Remote)
Provided simultaneous and consecutive interpretation for client calls in medical, legal, and customer service contexts., Ensured confidentiality and accuracy in sensitive conversations., Met quality and productivity KPIs in a high-volume call center environment.
Regional Sales Agent
Led sales operations for El Salvador, managing client portfolios and tailoring investment proposals., Delivered consistent revenue growth and maintained client satisfaction levels.
Cryptocurrency Investor
Built and maintained a diversified crypto portfolio and conducted market analysis., Implemented short- and long-term investment strategies.
Plant Production Supervisor (Internship)
Oversaw production activities and ensured product compliance with quality standards., Streamlined workflows and improved process documentation.
Customer Service Representative
Delivered personalized attention and ensured top-tier customer satisfaction in food and beverage services., Managed orders efficiently in high-demand settings.