Customer Service Professional from Cancun | CazVid

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Nancy Herrero

Cancún, Quintana Roo, México Available for Remote Work

Customer Service Agent with 2 years call center experience

  • Handled inbound calls and effectively communicated with customers.
  • Sold vacation packages and tours, contributing to sales targets.
  • Gained experience working remotely in a home-office environment.
Customer Service
Intermediate
Provided support and assistance to customers via inbound calls, ensuring a positive customer experience.
Communication Skills
Intermediate
Articulated product information and responded to customer inquiries clearly and professionally.
Sales
Intermediate
Engaged customers in upselling vacation packages and tours during calls.
Remote Work
Intermediate
Adapted to working from home environment to manage customer interactions effectively.
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Customer service

Customer service agent , call center agent , Work atención home

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