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Data entry
Contact
Competencies
Proficient in transferring and verifying large volumes of data with high accuracy and efficiency.
Skilled in addressing client inquiries, managing communications, and ensuring excellent customer experiences.
Experienced in coordinating office activities, managing schedules, and handling correspondence.
Effective communicator with strong interpersonal skills for customer engagement and team collaboration.
Capable of managing multiple tasks efficiently while resolving issues promptly.
Education
Summary
Experienced in data management, office coordination, and customer engagement. Skilled in MS Office, communication, and problem-solving, committed to enhancing operational efficiency.
Key Achievements
- Streamlined data entry processes, reducing errors and improving accuracy at Superb Cargo Shipping Agency.
- Coordinated office operations and managed schedules effectively at Docndata Consulting.
- Generated sales leads and increased customer engagement through targeted cold calling at M-kopa.
Experience
Data entry
Transferring data from paper formats into computer files. Type in data provided directly from clients. Create spreadsheets with large numbers of figures without mistakes. Verifying data by comparing it to source documents. Managing effective record keeping.
Front Office Administrative
To coordinate office activities and operations.. Managing Agendas and appointments.. Managing phone calls and correspondence in terms of emails, letters among others.. Answering customers’ questions and addressing their complaints.. Keeping office in order.. Booking client's meeting
Telesales Representative
Making cold calls; initiating conversation with potential customers, and making outbound calls to them to promote products and services.. Understanding customers needs; Asking questions to understand customers’ requirements and close sales.. Explaining products; explaining products and service features to clients.. Meeting sales quotas; Meeting and exceeding sales targets.