Nancy - Administrative & Data Entry Professional with 5+ years in Customer Service and Office Management

Proficient in transferring and verifying large volumes of data with high accuracy and efficiency.

Skilled in addressing client inquiries, managing communications, and ensuring excellent customer experiences.

Experienced in coordinating office activities, managing schedules, and handling correspondence.

Effective communicator with strong interpersonal skills for customer engagement and team collaboration.

Capable of managing multiple tasks efficiently while resolving issues promptly.

Transferring data from paper formats into computer files. Type in data provided directly from clients. Create spreadsheets with large numbers of figures without mistakes. Verifying data by comparing it to source documents. Managing effective record keeping.

To coordinate office activities and operations.. Managing Agendas and appointments.. Managing phone calls and correspondence in terms of emails, letters among others.. Answering customers’ questions and addressing their complaints.. Keeping office in order.. Booking client's meeting

Making cold calls; initiating conversation with potential customers, and making outbound calls to them to promote products and services.. Understanding customers needs; Asking questions to understand customers’ requirements and close sales.. Explaining products; explaining products and service features to clients.. Meeting sales quotas; Meeting and exceeding sales targets.