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Natalia

Chief of Staff with 10+ years in strategic leadership

Contact

Bogotá, Bogota D.C., Colombia
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Competencies

Strategic PlanningAvanzado

Developed and coordinated strategic initiatives to meet organizational objectives.

Team ManagementAvanzado

Supervised and facilitated collaboration among multiple teams and departments.

Operational CoordinationIntermedio

Streamlined processes to improve workflow efficiency across projects.

Communication SkillsAvanzado

Effectively conveyed complex ideas and facilitated communication between stakeholders.

Project ManagementIntermedio

Managed project timelines, deliverables, and team coordination for multiple initiatives.

Education

Bachelor of Industrial Design
Politécnico Grancolombiano
Completed 2024

Summary

Experienced Chief of Staff specializing in strategic planning, team management, and operational coordination with over 10 years in leadership roles.

Key Achievements

  • Led strategic planning initiatives aligning with organizational goals
  • Managed cross-functional teams to optimize operational efficiency
  • Supported senior executives in decision-making processes and project execution

Experience

Airbnb Safety Ambassador

Airbnb

Provide resolutions to safety concerns that arise during reservations, assisting users with relocations., Back office position, multichannel campaign

Customer Service Representative

Doordash

Understand the customer's problems and provide an effective solution, Effectively handled challenging situations, ensuring customer satisfaction.

Collections Representative

Teleperformance
February 2022 - September 2022

Contact past due accounts to offer payment plans and option to bring customers accounts up to date

Sutherland
May 2024 - December 2024
Concentrix
December 2023 - May 2024

Skills

Strategic PlanningTeam ManagementOperational CoordinationCommunication SkillsProject Management
Published on CazVid - May 17, 2026
Contact Natalia