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Nataly
Administrative Assistant with 4 years of customer service and staffing experience
Video resume
Administrati Assistant - Customer Service Advocate
Administrative Assistant nAccount ManagernStaffing AnalystnCustomer Service Representative
Contact
Bucaramanga, Santander, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer interactions and support in US-based environments ensuring client satisfaction.
Administrative SupportIntermediate
Provided administrative assistance, managing schedules, correspondence, and office operations.
Staffing & HRBeginner
Supported staffing processes and HR functions as a staffing analyst, assisting in candidate placement.
Account ManagementBeginner
Managed client accounts, coordinating between clients and internal teams to meet service needs.
Summary
Experienced administrative professional with nearly a decade in the VPO industry, specializing in customer service, staffing, and account management within US-based companies.
Key Achievements
- Gained 8-9 years of industry experience primarily in the VPO sector
- Worked as an administrative assistant for four years, supporting organizational needs
- Held roles as staffing analyst and account manager for US-based clients, demonstrating role diversity
Skills
Customer ServiceAdministrative SupportStaffing & HRAccount Management
Published on CazVid - Jul 3, 2025