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Data Analyst with 5 years of expertise in financial services
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Competencies
Utilized statistical methods and tools like Excel, SQL, and Python to analyze large datasets and generate actionable insights.
Created dashboards and visual reports using Tableau and Power BI to communicate findings effectively.
Built financial models to forecast revenues and evaluate investment scenarios.
Worked with teams across departments to gather requirements and implement data-driven solutions.
Maintained and optimized SQL databases to ensure data integrity and accessibility.
Summary
Detail-oriented Data Analyst with 5 years of experience in financial services, specializing in data analysis, visualization, and financial modeling.
Key Achievements
- Developed and maintained dashboards for real-time financial monitoring, improving decision-making efficiency
- Led data analysis projects that supported strategic initiatives resulting in improved operational workflows
- Collaborated with cross-functional teams to streamline data collection processes, reducing errors
Experience
Collector Agent
Contact customers with delinquent accounts to discuss payment options and negotiate payment plans., Utilize collection programs and tools to track, document and update sensitive information., Provide excellent customer service by addressing customer inquiries, concerns in a professional manner., Meet collection targets and goals set by the organization, maintaining a high level of productivity and efficiency.
Trainer Coordinator
Enhancing employee competencies and performance., Lead training sessions to ensure the workforce is skilled, confident and aligned with the company's policies and procedures., Follow structured training programs that aligned with the company’s objectives and employees' career paths., Evaluate the effectiveness after training sessions., Provide feedback and guidance after every training session to support and ensure employee progress.
English Teacher
English lessons from A1 to C1., Costumer service., Planning and organization of classes., Preparation and correction of written and oral exams., BPL projects., Curricular adaptations.
English Teacher
English lessons from A1 to C1., Costumer service., Planning and organization of classes., Preparation and correction of written and oral exams., BPL projects., Curricular adaptations.
English Teacher
English lessons from A1 to C1., Costumer service., Planning and organization of classes., Preparation and correction of written and oral exams., BPL projects., Curricular adaptations.