Experienced in client relations, administrative support, and educational assistance, with strong communication and multitasking skills.
Proficient in written and oral communication, bilingual in English and Spanish, applied across customer service and educational roles
Managed multiple responsibilities including customer inquiries, appointment scheduling, and lesson planning simultaneously
Collaborated with teams in diverse settings such as healthcare, hospitality, and administrative projects
Utilized Microsoft Office tools effectively for communication, planning, and documentation
Self-Employed
Developed custom lesson plans and materials tailored to individual learning styles and goals
Fundación para el Desarrollo. FUNDESA
Internship oriented to work in administration, territorial development, and project planning areas.
Glass Mountain BPO
Oriented to help patients with communication between them and the clinics, schedule appointments, request medication refills and address concerns.
Teleperformance
Oriented to address concerns with problem solving skills, manage hotel reservations and performed as sales representative.
Bachelor ́s Degree
High School Diploma
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Demonstrated adaptability and quick acquisition of new skills in varied professional roles
SYKES
Oriented to manage plan trips itineraries, make travel arrangements for the clients and address concerns with problem solving skills.