Nathaly - Customer Service Professional with 4+ years in Client Relations and Administration

Proficient in written and oral communication, bilingual in English and Spanish, applied across customer service and educational roles

Managed multiple responsibilities including customer inquiries, appointment scheduling, and lesson planning simultaneously

Collaborated with teams in diverse settings such as healthcare, hospitality, and administrative projects

Utilized Microsoft Office tools effectively for communication, planning, and documentation

Developed custom lesson plans and materials tailored to individual learning styles and goals

Internship oriented to work in administration, territorial development, and project planning areas.

Oriented to help patients with communication between them and the clinics, schedule appointments, request medication refills and address concerns.

Oriented to address concerns with problem solving skills, manage hotel reservations and performed as sales representative.