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Customer Service & Hospitality Professional with Extensive Experience in Client Assistance and Restaurant Management
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Competencies
Delivered assistance and solutions to clients via phone, email, and chat, ensuring positive interactions.
Managed scheduling, supervised order flow, and coordinated efforts to ensure smooth service delivery.
Utilized Word, Excel, PowerPoint, and Google Workspace to document and organize work processes.
Worked collaboratively with colleagues and maintained effective communication to ensure quality service.
Education
Languages
Summary
Dedicated professional with extensive experience in client assistance and restaurant management, focusing on delivering excellent service and maintaining operational efficiency.
Key Achievements
- Provided multi-channel customer support at Vork Barbier, ensuring positive client experiences and effective problem resolution.
- Supervised order flow and maintained cleanliness at Rural restaurante, enhancing service efficiency and customer satisfaction.
- Coordinated appointments and maintained high standards of hygiene and presentation in hospitality settings.
Experience
Asistente de clientes
Proporcionar asistencia a los clientes a través de diferentes canales, como teléfono, correo electrónico o chat en línea, asegurando una experiencia positiva., Ofrecer soluciones efectivas y rápidas para resolver problemas técnicos, guiando al cliente a través de procesos de solución o...
Salonera
Ofrecer un trato amable y cercano para generar una experiencia positiva en cada visita., Supervisar el flujo de pedidos entre clientes, cocina y bar, manteniendo una comunicación constante., Recomendar opciones del menú adaptadas al gusto del cliente., Velar por la presentación del espacio,...