This is my profileContact via CazVidNathaly
Project Manager with 8 years of expertise in infrastructure development
Contact
Competencies
Oversaw project lifecycles, resource allocation, and stakeholder communication.
Facilitated collaboration among clients, contractors, and internal teams.
Prepared project budgets and monitored expenditures to stay within financial plans.
Assessed potential project risks and implemented mitigation strategies.
Maintained detailed project documentation and progress reports for stakeholders.
Education
Summary
Experienced project manager specializing in infrastructure projects with a proven track record of successful delivery and team leadership.
Key Achievements
- Led multiple infrastructure projects from initiation to completion, ensuring timely delivery.
- Managed project teams, coordinating cross-functional efforts across diverse stakeholders.
- Developed comprehensive project plans, budgets, and schedules adhering to client specifications.
Experience
Bilingual customer service agent
Process and manage tickets for the different products assigned, Manage emails, Promptly respond to clients contacting with inquiries.
Bilingual Call Center Agent
Interact with customers through chats and help with their requests, Ask what issues they present regarding their flight reservations, Find a possible solution, Leave documentation of cases daily.
Bilingual Call Center Agent
Receive calls, Provide customer service, Execute pertinent actions to accomplish work activities.