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Nayeli
Customer Service & Call Center Professional with 5 Years of Industry Experience
Video resume
Customer service representative
As a dynamic professional, I've excelled in various roles, demonstrating proficiency in sales, customer service, and back-office operations. My expertise extends to medical and sales appointment setting, where precision and communication skills are paramount. Proven adaptability and a track record of success define my contributions to diverse work environments.
Contact
New York, New York, United States
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Applied communication, problem-solving, and client engagement skills in call center roles.
SalesIntermediate
Participated in sales appointment setting and client interaction to drive customer engagement.
Medical/Appointment SettingIntermediate
Handled medical and sales appointment scheduling with accuracy and communication clarity.
Communication SkillsAdvanced
Displayed strong verbal and written communication skills across diverse roles.
AdaptabilityExpert
Successfully adapted to varying work environments, maintaining positive attitude and effectiveness.
Summary
Experienced in providing customer service, sales support, and appointment setting within call center settings, with a positive attitude and adaptability.
Key Achievements
- Accumulated five years of experience in the call center industry, demonstrating role progression and skill diversification.
- Gained expertise in sales, customer service, medical and sales appointment setting, emphasizing communication and precision.
- Adapted to diverse work environments, showcasing versatility and positive mindset.
Skills
Customer ServiceSalesMedical/Appointment SettingCommunication SkillsAdaptability
Published on CazVid - Jul 3, 2025