Professional Call Center & Customer Service Specialist | CazVid

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Nayeli

New York, New York, United States

Customer Service & Call Center Professional with 5 Years of Industry Experience

  • Accumulated five years of experience in the call center industry, demonstrating role progression and skill diversification.
  • Gained expertise in sales, customer service, medical and sales appointment setting, emphasizing communication and precision.
  • Adapted to diverse work environments, showcasing versatility and positive mindset.
Customer Service
Advanced
Applied communication, problem-solving, and client engagement skills in call center roles.
Sales
Intermediate
Participated in sales appointment setting and client interaction to drive customer engagement.
Medical/Appointment Setting
Intermediate
Handled medical and sales appointment scheduling with accuracy and communication clarity.
Communication Skills
Advanced
Displayed strong verbal and written communication skills across diverse roles.
Adaptability
Expert
Successfully adapted to varying work environments, maintaining positive attitude and effectiveness.
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Education, certifications, and courses show commitment to growth. From formal degrees to online learning – every step forward counts and impresses.

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Customer service representative

As a dynamic professional, I've excelled in various roles, demonstrating proficiency in sales, customer service, and back-office operations. My expertise extends to medical and sales appointment setting, where precision and communication skills are paramount. Proven adaptability and a track record of success define my contributions to diverse work environments.

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