This is my profileContact via CazVidNayib
Customer Service Specialist at Best Buy Call Center
Contact
Bogotá, Bogota D.C., Colombia
Available on CazVid
Competencies
Logistics ManagementIntermediate
Experienced in order and packaging logistics, optimizing supply chain operations.
Digital TransformationIntermediate
Skilled in digitalization projects to improve data management and operational workflows.
Customer Service & VerificationIntermediate
Proficient in verification processes, ensuring compliance and quality standards.
Communication & Interpersonal SkillsAdvanced
Strong communicator with experience in social media, journalism, and customer engagement.
Education
Balboa Academy
Completed jul 2004
Colegio Rochester
Completed jun 2013
Bachiller
Colegio Mayor Primeros Maestros
Completed jun 2014
Comunicación social y periodismo
Universidad Sergio Arboleda
Completed mar 2017
Piloto Comercial de Avión
Escuela de Aviación AEROANDES
Completed dic 2019
Languages
EspañolNativo
Summary
Dedicated professional with experience in logistics, digital transformation, and customer service across diverse sectors. Skilled in process optimization, digital projects, and compliance, with a background in communication and aviation.
Key Achievements
- Streamlined order logistics processes at AM PLASTICOS, improving efficiency
- Led digital matrix digitization projects, enhancing data accessibility
- Verified COVID-19 vaccination processes for UN staff, ensuring compliance and safety
Experience
Logística de pedidos
AM PLASTICOS
sep 2014 - ago 2015
Logística de empaque
AM PLASTICOS
feb 2016 - sep 2016
Digitalización de matrices en proceso de selección
Nayib Gaviria
ago 2020 - ene 2021
Localizador de referencias
PNUD
may 2021 - jun 2021
Verificación proceso de vacunación COVID-19 staff UN
PNUD
Best Buy callcenter
nov-2022 - presente
Skills
Logistics ManagementDigital TransformationCustomer Service & VerificationCommunication & Interpersonal Skills
Published on CazVid - Jun 2, 2026