Experienced product manager specialized in SaaS and FinTech solutions, with a strong background in leading cross-functional teams and delivering innovative products.
Directed end-to-end product development from concept to deployment in the SaaS industry.
Applied Agile principles to optimize team workflows and accelerate product delivery.
Led diverse teams including engineering, design, and marketing to achieve project goals.
Conducted customer and market analysis to inform product strategy and feature prioritization.
KUEHNE NAGEL COSTA RICA
PSF (Prepare shipment file status HAWB, MAWB and IATA), Billing, POD process (Setting status), Creation of files (Manual files), Digital scan of documents (checking bills), Reports, Tickets to solve customer issues, Support of other teams and processes for all countries around the world, Communication for all branches and internal customers, Audit: revision of files, Safe Card: Support of all air department processes
Ambos Mares Travel for Cargoo
Providing Instructions, Solutions, Support for Cargoo's Integrated Companies, Gain a deep understanding of Cargoo's platform, Troubleshooting Issues, Offering Support
LOGISTIC TECHNICIAN
WEBSITE PROGRAMER TECHNICIAN
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