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Neil
Dispatcher with 6+ years of logistics and customer service experience
Video resume
Dispatcher
I have over six years of experience working in the United States with a focus on customer service and logistics. During this time, I have served as a dispatcher and track and trace representative for various companies. My responsibilities included coordinating and scheduling deliveries, communicating with drivers and clients, resolving logistical issues, and ensuring timely and efficient transportation .
Contact
Barranquilla, Atlántico, Colombia
Open to remote
Available on CazVid
Competencies
Logistics CoordinationAdvanced
Managed delivery schedules, communication, and problem resolution to optimize transportation efficiency.
Customer ServiceIntermediate
Handled client and driver communications, resolving issues to ensure client satisfaction.
NegotiationIntermediate
Negotiated rates with companies to secure favorable terms for transportation services.
Communication SkillsAdvanced
Effectively coordinated with drivers, clients, and internal teams to facilitate logistics operations.
Summary
Experienced dispatcher with over six years in logistics and customer service, specializing in coordination, communication, and rate negotiations within the US market.
Key Achievements
- Coordinated and scheduled deliveries for multiple companies, ensuring timely transportation
- Served as track and trace representative, improving logistical communication processes
- Negotiated rates with U.S.-based companies, demonstrating negotiation skills and industry knowledge
Skills
Logistics CoordinationCustomer ServiceNegotiationCommunication Skills
Published on CazVid - Jul 3, 2025