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Nelson

Car Rental Customer Service Agent

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Mexicali, Baja California, Mexico
Available on CazVid
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Competencies

Digital MarketingAvanzado

Experience in creating comprehensive digital marketing strategies.

SEO OptimizationIntermedio

Implemented SEO best practices to enhance online visibility.

Social Media ManagementIntermedio

Managed and grew multiple social media accounts.

Content CreationIntermedio

Developed engaging content for various digital channels.

Education

High School Degree
CBTIS 21
Completed 2016

Summary

Versatile digital marketing professional with experience in multi-channel campaigns and content strategy.

Key Achievements

  • Led successful multi-channel marketing campaigns, increasing brand reach
  • Developed and implemented SEO strategies that improved website traffic
  • Managed social media platforms, resulting in increased engagement

Experience

Car Rental Customer Service Agent

Telvista
November 2019 - May 2021

Over the phone customer service agent for Avis and Budget Car Rental customers., Aid customers when they encountered issues before, during, or after their rentals.

Lead Transfer Agent

Baja Call Center
June 2021 - August 2022

Make warm transfers to customers whom we would survey and request more information to sign them up for additional benefits for Medicaid or medical.

English-Spanish OPI Interpreter

Human Quality
December 2022 - Current

English-Spanish interpretation for legal, customer service, medical, and emergency calls., Providing accurate and faithful renditions from one language to another and vice versa.

Skills

Digital MarketingSEO OptimizationSocial Media ManagementContent Creation
Published on CazVid - May 17, 2026
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