Nelson - Customer Service Representative with 2 years in call center industry

Cojutepeque, Cuscatlán, El SalvadorRemoteen

Worked for two years at Telus International as a customer representative

Handled cases via phone, chat, and email with consistent performance

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced customer service representative with a background in phone, chat, and email support. Skilled in empathy and effective communication.

Customer ServiceIntermedio

Provided support and solutions to customers via phone, chat, and email

Communication SkillsIntermedio

Effective in verbal and written communication across multiple channels

EmpathyIntermedio

Developed ability to understand and relate to customer needs

Multichannel SupportIntermedio

Handled customer interactions through calls, emails, and chats

Telus International

Glass Mountain

Industrial Vocational Technical Baccalaureate

International Affairs Degree