Customer Service/Support Specialist | CazVid

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Nelson Morales

Santa Tecla, La Libertad, El Salvador

Virtual assistant with 8+ years in customer service and technical support

  • Gained extensive experience across customer service, tech support, collections, and virtual assistance
  • Trained in multiple tools including Microsoft Office, Google Workspace, and internet domain management
  • Developed diverse skills in support roles, enhancing client and company operations
Customer Service
Expert
Provided support to customers, ensuring their needs were met and issues resolved efficiently.
Technical Support
Intermediate
Assisted clients with technical issues related to products and services.
Virtual Assistance
Expert
Supported clients and businesses remotely with administrative tasks and communication.
Tool Proficiency (Microsoft Office, Google Workspace)
Advanced
Trained in and utilized various productivity and internet management tools.
Internet Domain Management
Beginner
Handled internet domain-related tasks as part of support functions.
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Education, certifications, and courses show commitment to growth. From formal degrees to online learning – every step forward counts and impresses.

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Virtual assistant

Multiple experience in customer service, tech support, collections, virtual assistant as well, train in multiple areas on the Microsoft office and google worksplace tools and internet domain management

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