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Media Search Analyst at Telus International
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Competencies
Proficient in analyzing complex data sets to derive actionable insights for business improvements.
Experienced in fostering strong client relationships and coordinating between teams to ensure client satisfaction.
Skilled in managing supplier relationships and logistics to ensure timely delivery of goods.
Knowledgeable in using SQL, Python, HTML, CSS, and JavaScript to support data and web-based projects.
Education
Languages
Summary
Dedicated professional with experience in data analysis, sales, and logistics. Adept at enhancing user experience, securing deals, and streamlining supply chains, currently pursuing a Bachelor of Commerce.
Key Achievements
- Improved user search experience for Apple Music through detailed data analysis.
- Secured new business deals by supporting proposal development at Khongoni Haaskral Coal.
- Optimized supply chain operations, reducing stockouts at Khongoni Logistics.
Experience
Media Search Analyst
Enhanced user experience for Apple Music by analyzing search data and providing actionable insights to improve their websites.. Stayed current on industry trends and developments, ensuring the implementation of cutting-edge search optimization tactics.
Sales and Marketing Representative
Coordinated events and meetings, fostering strong professional relationships between clients and team members.. Assisted in proposal development, securing new business deals and expanding the company's client base.. Developed strategic partnerships with vendors, improving supply chain management.. Enhanced client relationships by effectively addressing concerns and providing timely solutions.. Facilitated communication between clients and company directors.
Support Manager
Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.. Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.. Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.. Prepared and mailed invoices to customers, processed payments, and documented account updates.. Managed invoicing and payment processing operations.