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Nhlanhla

Retail Associate with 6+ years in Customer Service and Stock Management

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Durban, KwaZulu-Natal, South Africa
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Competencies

Customer ServiceAdvanced

Proven ability to engage customers effectively, enhancing satisfaction and loyalty.

Stock ControlAdvanced

Experienced in managing stock levels, rotation, and inventory accuracy.

TeamworkExpert

Strong collaborator who supports team goals and fosters a positive work environment.

Communication SkillsAdvanced

Clear and effective communicator with colleagues and customers.

Education

Higher Certificate in Adult Basic Education and Training (ABET)
University of South Africa (UNISA)
2018
National Senior Certificate (Matric)
Sithabile Secondary School
Completed 2013

Languages

EnglishFluent
IsiZuluFluent

Summary

Experienced retail professional with over 6 years in customer service, stock control, and store operations. Skilled in teamwork, communication, and efficient inventory management to ensure optimal store performance.

Key Achievements

  • Streamlined stock organization processes, reducing retrieval time by 15%.
  • Consistently maintained high customer satisfaction ratings through attentive service.
  • Supported daily store operations ensuring smooth workflow and safety standards compliance.

Experience

Store Associate

Smart Kitchen Co
2023 - Present

Assisting customers. Managing stock receiving and organization. Picking and dispatching orders. Maintaining cleanliness and safety standards. Working with the team to ensure smooth daily operations

Store Assistant

Woolworths
2017 - 2023

Provided customer service. Handled stock control and shelf packing. Ensured proper stock rotation to reduce waste. Maintained store cleanliness. Supported overall daily store operations

Skills

Customer ServiceStock ControlTeamworkCommunication Skills
Published on CazVid - Jun 2, 2026
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