Results-driven supply chain analyst experienced in process optimization, logistics management, and stakeholder communication. Adept at leveraging data to enhance operational efficiency and customer satisfaction.
Expertise in streamlining supply chain processes to improve efficiency and reduce costs.
Skilled in managing freight operations and ensuring timely deliveries across multiple stakeholders.
Proficient in maintaining customer satisfaction through effective communication and problem-solving.
Capable of utilizing data for forecasting and process improvements in supply chain management.
Steris
Optimized supply chain processes by implementing data-driven analysis and forecasting methods., Communicated effectively with stakeholders to ensure smooth operations and align supply chain activities., Utilized data analytics to identify and resolve supply chain issues and improve overall performance., Worked closely with sales teams to understand customer needs, ensuring appropriate inventory levels were maintained to meet demand fluctuations effectively., Ensured timely delivery of products to customers by closely monitoring order fulfillment processes and addressing any issues promptly., Maintained accurate, up-to-date documentation of supply chain processes for reliable reference., Collaborated with cross-functional teams to develop and execute end-to-end supply chain strategies that supported business objectives.
International Flavors and Fragrances (IFF)
Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need., Communicated with drivers and personnel to coordinate timely delivery of goods and materials., Generated reports to track deliveries and maintain proper records and documentation., Enhanced operational efficiency by coordinating with drivers, dispatching vehicles, and monitoring routes., Liaised with warehouse staff to coordinate the flow of goods and to ensure compliance and safety., Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
Lean Solutions Group
Academic Bachelor Degree
Hi, my name is Nicolae Oriel. I'm from Colombia. I have worked in the last 40 years as a logistic coordinator and as a supply chain analyst for various companies. I've worked with people from USA and people from Australia as well. That was my last job. I was in Melbourne as with a medical company. I really like sports, play some guitar and really like to basically keep improving myself, everything.
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Tracked orders and notified customers of status or potential delays., Monitored inbound and outbound freight operations to establish timely delivery of packages., Generated documentation and information required for customer shipments., Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records., Performed regular checks with warehouses and drivers to ensure stock availability and successful delivery of products., Scheduled and coordinated transport to maximize productivity and maintain organized calendar., Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
Teleperformance
Maintained comprehensive knowledge of company products and services, ensuring accurate information was always relayed to customers., Operated in dynamic, high-volume environments to provide skilled assistance to more than 50 customers each day., Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients., Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions., Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs., Employed consultative techniques, using probing questions to overcome objections and close sales., Navigated multiple computer systems expertly to handle customers' sales and service needs.
