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Nicolas
Customer Service Representative with diverse client support experience
Video resume
Costumer Service Representative
Costumer Service Representatives nnRespond to concerns through chat, mail and telephone.nnContact prospects.nnGuide people to the area in charge.
Contact
Merida, Estado Mérida, Venezuela
Open to remote
Available on CazVid
Competencies
Customer SupportIntermediate
Handled customer inquiries and provided guidance through multiple communication channels.
Communication SkillsIntermediate
Effectively communicated with clients and team members to resolve issues and provide information.
MultitaskingIntermediate
Managed multiple customer interactions simultaneously across different platforms.
Problem SolvingIntermediate
Identified customer needs and guided them towards appropriate solutions and departments.
Summary
Experienced customer service representative with background in call centers and freelance support roles, committed to assisting clients effectively.
Key Achievements
- Responded to customer concerns via chat, email, and phone, ensuring prompt assistance
- Contacted prospect clients, expanding outreach for services
- Guided customers to appropriate departments, improving service efficiency
Skills
Customer SupportCommunication SkillsMultitaskingProblem Solving
Published on CazVid - Jul 3, 2025