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Nicolas
English Teacher
Contact
Villavicencio, Meta Department, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Delivered customer support and maintained service quality in call center environments.
Campaign Metrics MonitoringBeginner
Tracked and analyzed campaign metrics, contributing to team performance assessments.
English TeachingIntermediate
Instructed English language learners across different groups, focusing on communication and comprehension skills.
Team CollaborationIntermediate
Worked closely with team members and supervisors to ensure customer satisfaction and campaign success.
Education
ENGLISH A1 TO B2
INSTITUTO FACE TO FACE
2015
PROFESSIONAL IN MODERN LANGUAGES
ECCI UNIVERSITY
2021
SECONDARY
NUEVA VISION INSTITUTO
Completed 2015
Languages
EnglishC1
Summary
Experienced in providing customer support, monitoring campaign metrics, and teaching English, with a focus on service quality and instructional effectiveness.
Key Achievements
- Provided customer service at two call centers, engaging with clients and teams.
- Participated in campaign metrics tracking for Call Center WE HELP.
- Taught English to diverse groups at English Institute, demonstrating instructional skills.
Experience
ENGLISH TEACHER
ENGLISH INSTITUTE
Tech English to other groups.
Skills
Customer ServiceCampaign Metrics MonitoringEnglish TeachingTeam Collaboration
Published on CazVid - Jul 2, 2025