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Nicolas

Business Advisor with customer service and leadership experience

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Cali, Valle del Cauca Department, Colombia
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Competencies

LeadershipIntermediate

Applied human orientation principles to guide customer interactions and team collaboration

Customer ServiceIntermediate

Handled client inquiries and supported sales processes at Sitel and ADP

CommunicationAdvanced

Demonstrated good communication skills across various roles and platforms

PlatformsBeginner

Utilized different platforms to support sales and customer service functions

Education

High School
Liceo Bella Suiza
Completed 2020
Finance and International Business
UNIVERSITY SANTIAGO OF CALI

Languages

SpanishNative
EnglishB2

Summary

Experienced customer service professional and business advisor with a focus on visa sales, team collaboration, and effective communication.

Key Achievements

  • Managed visa sales processes for US and Canadian markets at Sitel
  • Progressed from customer service roles to a business advisory position, demonstrating role development
  • Developed communication and teamwork skills through diverse customer service experiences

Experience

Buisness Advisor

Sitel
FEB 2021 - FEB 2022

Visa Sales For USA And Canada

Customer Service

Sitel
MAR 2024 - JUL 2024

Customer Service

ADP
Jun 2024 - Ene 2025

Skills

LeadershipCustomer ServiceCommunicationPlatforms
Published on CazVid - Jul 3, 2025
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