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Nicolas
Dispatcher with 6+ years in logistics and BPO industry
Video resume
Dispatcher
ensure that everything runs smoothly by coordinating with customers, providing precise logistics for drivers to follow along on their routes, and coordinating delivery times. Dispatchers are the point of contact for drivers and have all the information needed to make deliveries.
Contact
Bogotá, Bogotá D.C., Colombia
Available on CazVid
Competencies
Logistics CoordinationAdvanced
Organized and managed route planning and delivery schedules to ensure smooth operations.
Customer ServiceAdvanced
Provided direct support to customers and drivers by disseminating essential delivery information.
Communication & Active ListeningAdvanced
Engaged with customers and team members effectively to coordinate logistics and resolve issues.
Problem SolvingIntermediate
Addressed logistical challenges and adjusted plans to maintain delivery efficiency.
Summary
Experienced dispatcher with over six years in the BPO and logistics industry, skilled in coordinating routes, managing operations, and delivering excellent customer service.
Key Achievements
- Over six years of experience in the BPO industry with consistent exceptional results
- Progressed through multiple roles, demonstrating professional growth and adaptability
- Developed key skills including communication, active listening, and customer service
Skills
Logistics CoordinationCustomer ServiceCommunication & Active ListeningProblem Solving
Published on CazVid - Jul 3, 2025