Nicolas - Welcome to CazVid!

Demonstrated experience with Medical interpretation (advanced translation from English to Spanish).

Demonstrated experience with Appointment setting.

Demonstrated experience with Virtual assistance.

Demonstrated experience with Microsoft Office.

Administrative standard duties in technical service., Software customer service in technological areas (Microsoft Learn and Visual Studio)., Streamlined administrative processes by implementing automated scheduling systems, resulting in a 20% reduction in time spent on scheduling tasks., Utilized strong customer service skills to respond to over 50 phone calls, emails, and chats daily, maintaining a customer satisfaction rating of 95%., Conducted independent research projects to identify new software tools, markets, and technologies that improved overall efficiency and productivity.

Skilled in delivering precise translations for written and verbal communications, ensuring clarity and cultural sensitivity., Proficient in translation and interpretation across various sectors, including education, medicine, technology, and more., Adept at providing excellent customer service by facilitating effective communication between diverse parties.