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Nicolás
Customer Service & Sales Specialist with 5+ years in BPO industry
Video resume
Asesor de ventas y servicio al cliente
Hola, me llamo Nicolas, tengo 26 años, trabajo en ventas y servicio al cliente, estoy buscando una nueva oferta para trabajar en estos campos.
Contact
Bogotá, Bogota D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Handled diverse customer inquiries, providing support across multiple campaigns and products
Sales & Cross-sellingAdvanced
Engaged in inbound and outbound sales activities, focusing on product promotion and customer retention
Team SupervisionIntermediate
Supervised BPO team members, overseeing daily operations and ensuring service quality
AdaptabilityAdvanced
Learned and adapted quickly to new campaigns, products, and customer profiles
Summary
Experienced in delivering excellent customer support and sales in the BPO industry, with proven adaptability and team collaboration skills.
Key Achievements
- Accumulated over five years of experience in customer service, inbound and outbound sales, and team supervision
- Progressed through roles from agent to supervisor, gaining comprehensive knowledge of BPO operations
- Adapted quickly to multiple campaigns and learned new products rapidly, demonstrating strong learning agility
Skills
Customer ServiceSales & Cross-sellingTeam SupervisionAdaptability
Published on CazVid - Jul 3, 2025