This is my profileContact via CazVidNicole
Customer Service & Administrative Assistant with 2+ years in retail and surveying
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Competencies
Applied effective communication skills in customer interactions and team coordination to ensure clarity and positive engagement.
Utilized problem-solving techniques to resolve customer complaints and manage disputes efficiently.
Organized schedules, coordinated meetings, and managed information flow to support administrative workflows.
Collaborated effectively with colleagues to achieve common goals in customer service and administrative tasks.
Displayed empathy in client interactions, improving relationship management and service quality.
Education
Summary
Dedicated professional with expertise in customer service, conflict resolution, and administrative support. Proven ability to enhance client satisfaction and streamline operations through effective communication and organization.
Key Achievements
- Provided direct customer assistance and conflict resolution at Ferreteria Central, enhancing customer satisfaction.
- Managed schedules, coordinated meetings, and handled confidential information as an Administrative Assistant at Agrimensura Delgado.
- Demonstrated strong organizational skills and ability to manage multiple tasks effectively in dynamic environments.
Experience
Servicio Al Cliente
Atención directa a clientes, Resolución de conflictos, Manejo de reclamos
Asistente Personal
Organización de agendas, Coordinación de reuniones, Apoyo administrativo, Gestión del tiempo, Manejo de información confidencial