Nicole - Banking Operations Analyst with 5+ years in retail banking

Assessed credit card applications for compliance with internal policies and risk standards.

Handled estate account processes including closures, documentation, and client communication.

Provided professional communication and support to clients regarding their accounts.

Utilized organizational and problem-solving skills to manage banking operations efficiently.

Reviewed and approved credit card applications in alignment with internal policies and risk guidelines., Managed estate accounts for deceased clients with professionalism and precision, coordinating closures, documentation, and communication with relevant parties.