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Nijah
Nutrition Assistant / Call Center Order Specialist
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Competencies
Demonstrated experience with Patient Scheduling & Appointment.
Demonstrated experience with Patient Care & Customer Service Excellence.
Demonstrated experience with Strong Customer Service.
Demonstrated experience with Multitasking in Clinical & Administrative Settings.
Demonstrated experience with Computer Skills.
Education
Languages
Summary
Professional profile
Experience
Nutrition Assistant / Call Center Order Specialist
Executed 200+ patient meal orders daily via call center and bedside, demonstrating scheduling accuracy and clinical attention to diet restrictions.. Collaborated with physicians and dietitians to update patient dietary records and ensure alignment with treatment plans.. Educated patients and families on nutrition guidelines with professionalism and clarity.. Ensured compliance with safety and infection-control protocols, reinforcing hospital standards.
Passenger Service Agent
Meet passengers at check-in, the gate, or baggage claim.. Push passengers in wheelchairs through the airport.. Help passengers get to their departure gate.. Aid passengers getting on/off planes when needed.. Help with connections between flights.. Communicate with airline and airport staff.. Provide friendly, respectful customer service.. Follow airport safety and security procedures.
Patient Access Service Representative
Helped patients with scheduling, registration, and insurance verification, ensuring smooth check-in and billing processes.. Provided front-line support for patient inquiries, demonstrating strong customer service in a hospital environment.. Processed and updated patient records with accuracy, supporting compliance with HIPAA standards.