NIKKA - Home Care Scheduler Coordinator

Demonstrated experience with Clear Communication Skills.

Demonstrated experience with Ability to use Positive Language.

Demonstrated experience with Complaint resolution.

Demonstrated experience with Patience.

Demonstrated experience with Attentiveness.

Address guest inquiries, complaints, and issues promptly.. Ensure that guests are informed about daily activities, events, and onboard services.. Assist in conducting safety drills and ensuring compliance with safety protocols.. Assist in organizing and managing onboard events and activities.. Handle guest complaints and resolve conflicts in a professional manner.. Maintain accurate records of guest interactions and resolutions.. Demonstrate understanding and respect for diverse cultures and backgrounds of guests.

Coordinate client scheduling and caregiver assignments with accuracy and efficiency.. Monitored patient follow-ups and ensured timely communication between caregivers and families.. Prepared clear, empathetic updates for clients regarding schedule changes or care adjustments.. Streamlined caregiver shift assignments to maximize coverage and minimize scheduling conflicts, checking their clock ins and outs.. Handled urgent rescheduling requests with empathy and professionalism, ensuring continuity of care.

Schedule and coordinate interviews.. Collaborating closely with Partner Recruiters in the US.. Review resumes and applications.. Assess candidate qualifications.. Match candidates with job requirements.. Doing basic Admin Task for Clients, more likely like Virtual Assistant workarounds.. Worked with Travel nursing agencies.

Reservation and customer service specialist.. Provide prompt and courteous assistance to Airbnb users through various channels such as chat, email and phone.. Investigate and resolve complaints and disputes.. Coordinate with Guest and Host with their concerns and reservations.. Communicate updates on issues, resolutions, and any changes policies or procedures.