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Nikolay

Customer Service & Multimedia Design Specialist with versatile skills

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Medellín, Antioquia, Colombia
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Competencies

Customer ServiceIntermediate

Handled customer interactions efficiently, supporting bilingual communication for a major telecom provider.

Design & IllustrationIntermediate

Utilized Adobe Photoshop, Clip Studio Paint, and Visual Studio to produce and edit visual content.

Sound DesignBeginner

Operated Reaper software for sound editing and design tasks.

Animation & 3D ModelingBeginner

Employed Blender, Unity, Toon Boom Harmony, and Adobe After Effects for 2D and 3D animation projects.

Education

High School grade
Institución Educativa Francisco Palau Y Quer
Completed December 2017
Degree in engineering
Universidad Pontificia Bolivariana
Completed 2024

Languages

EnglishC1 High intermediate level
SpanishNative

Summary

Versatile multimedia professional with experience in customer service, cultural research, and digital content creation. Skilled in multiple design and animation software tools.

Key Achievements

  • Provided bilingual customer service at AT&T through TELEPERFORMANCE
  • Gained experience in cultural research at Instituto Colombiano de Antropología e Historia
  • Proficient in various design, sound, and animation software tools

Experience

Bilingual costumer service agent for AT&T

TELEPERFORMANCE
February 2024 - June 2024
Instituto Colombiano de Antropología e Historia
July 2023 - December 2023

Skills

Customer ServiceDesign & IllustrationSound DesignAnimation & 3D Modeling
Published on CazVid - Jul 3, 2025
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