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Nobelungu

Customer Service and Food Service Professional with 8+ Years in Hospitality and Education

Video resume

Customer Service and Food Service Professional with 8+ Years in Hospitality and Education
The individual demonstrated strong decision-making and problem-solving skills by successfully coordinating with another school to secure additional food for a school feeding scheme, ensuring all learners were served adequately.

Contact

Vereeniging, Gauteng, South Africa
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Competencies

Customer ServiceAdvanced

Skilled in engaging customers, managing inquiries, and resolving issues to enhance satisfaction.

Food & Beverage ServiceAdvanced

Experienced in preparing, serving, and managing food and beverages in fast-paced environments.

Time ManagementIntermediate

Effective in organizing tasks and managing time efficiently to meet deadlines.

Conflict ResolutionIntermediate

Capable of mediating disputes and fostering positive interactions among team members.

AdaptabilityIntermediate

Quick to adapt to new roles and environments, maintaining productivity and quality.

Education

Certificate
SEDIBENG TVET COLLEGE
Completed 2021
General Education and Training Certificate
SEBOKENG COMMUNITY LEARNING COLLEGE
Completed 2016
National Senior Certificate
THANDUKWAZI SECONDARY SCHOOL
Completed 2005

Summary

Dedicated professional with over 8 years of experience in food service, customer engagement, and educational support. Adept at multitasking, problem-solving, and fostering positive relationships in dynamic environments.

Key Achievements

  • Provided quality catering and hospitality services, ensuring customer satisfaction.
  • Managed multiple roles in food service, including cashier, chef, and waitress, demonstrating versatility.
  • Assisted in school nutrition programs, contributing to child health and well-being.
  • Developed strong decision-making and problem-solving skills under pressure.

Experience

PASSION LA DESIRES “CATERING COMPANY”
2020 - 2021

cooking and serving

GHETTO FISH & CHIPS
2015 - 2016

cashier. waitressing. chef

PHAMEHLO PRIMARY SCHOOL
2015 - 2016

school nutrition programmed assistant

WORKFORCE AGENCY
2010 - 2011

waitress. Bar lady

PHAMEHLO PRIMARY SCHOOL
2023 - 2023

General Assistance

Skills

Customer ServiceFood & Beverage ServiceTime ManagementConflict ResolutionAdaptability

Video Transcript

Video Transcript 1

Good day, everyone. So I was given the task to prepare the food for the school feeding scheme while I was working, only to realize that the food won't be enough for the day to serve all the learners. Then I had to take the decision to try and call the other nest school and borrow the food from their feeding scheme. Then they accepted my request, but they needed the principal to confirm that the school is the one that needs food. Then I went to the principal, I told the principal, then he said that was a wise decision that I've made. Then he accepted and signed the consent forms. Then the school brought us food. Then everyone was happy for the day. I managed to cook for all the learners and the food was more than enough to serve them all. And my principal was quite happy about the decision that I've taken. Thank you.

Published on CazVid - Jun 2, 2026
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