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Nogui

Regenerative Farm Specialist

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Orotina, Alajuela Province, Costa Rica
Open to remote
Available on CazVid
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Competencies

Sustainable FarmingExperto

Applied regenerative techniques to improve soil health and crop productivity at Rancho Margot.

Water Sports InstructionAvanzado

Led and maintained safe watercraft activities including wakeboarding, kayaking, and SUP.

Customer SupportIntermedio

Handled customer inquiries, technical support, and claims resolution across multiple roles.

Technical TroubleshootingIntermedio

Provided technical guidance and troubleshooting support for nonprofit and corporate platform users.

Stakeholder ManagementIntermedio

Collaborated with diverse stakeholders including volunteers, customers, and insurance partners.

Education

High School Diploma
West Orange High School
2005

Languages

EnglishBilingual
SpanishBilingual

Summary

Experienced professional with skill diversity in farm management, water sports instruction, and customer relations, committed to sustainability and high-quality service delivery.

Key Achievements

  • Supervised and trained international volunteers in sustainable farming techniques at Rancho Margot.
  • Implemented regenerative farming practices to maintain soil health and maximize crop yields.
  • Launched and managed multiple guest-focused water sports activities, ensuring safety and guest satisfaction.

Experience

REGENERATIVE FARM SPECIALIST

Rancho Margot
2025 - Present

Cultivate and tend sustainable garden for eco-lodge supporting farm-to-table dining experiences, Supervise and train international volunteers in garden operations and sustainable farming techniques, Implement regenerative farming practices to maintain soil health and maximize crop yields,...

WATERSPORTS INSTRUCTOR & GUIDE

Volcano Watersports
2024 - 2025

Led wakeboard, wakesurf, kayak, and SUP instruction for international guests of all skill levels, Operated and maintained watercraft while ensuring strict adherence to safety protocols, Managed equipment inventory, cleaning, and organization for daily tour operations, Transported watercraft via...

CUSTOMER EXPERIENCE SPECIALIST

Transunion
2023 - 2024

Resolved complex customer inquiries regarding credit reporting and subscription services, Consistently delivered positive customer outcomes through clear communication and problem-solving, Managed high-volume caseload while meeting strict quality and productivity standards

CUSTOMER SUPPORT SPECIALIST

Accenture
2021 - 2022

Managed home warranty claims and theft/loss cases for Apple devices through HWA partnership, Provided technical support and claims resolution via phone, email, and chat platforms, Collaborated with insurance partners to streamline claims processing and improve customer satisfaction

TECHNICAL SUPPORT SPECIALIST

Blackbaud
2018 - 2021

Provided technical guidance to major US nonprofit organizations including Make-A-Wish Foundation, Troubleshot web platform issues and guided users through solutions via phone, email, and chat, Developed strong problem-solving skills working with diverse stakeholders under pressure

Skills

Sustainable FarmingWater Sports InstructionCustomer SupportTechnical TroubleshootingStakeholder Management
Published on CazVid - May 17, 2026
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