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NOKUPHILA

Merchandiser at Smollan (Makro)

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Johannesburg, Gauteng, South Africa
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Competencies

Customer ServiceIntermediate

Skilled in assisting customers, addressing inquiries, and ensuring positive shopping experiences.

Communication SkillsIntermediate

Proficient in verbal and phone communication, active listening, and interpersonal interactions.

Stock ManagementIntermediate

Experienced in receiving, unpacking, documenting, and organizing stock for retail displays.

AdaptabilityIntermediate

Capable of working under pressure and independently in dynamic retail settings.

Education

Maceba Secondary School
Completed 2016
Security Officer (Grade E, D and C) with Psira
Big Screen Secure Solutions
Completed 2024
Call centre
ADY Staffing Solutions (PTY) LTD
Completed 2017
Basic Computer Skills
Nqutu Library
Completed 2018

Languages

isiZulu

Summary

Motivated retail worker with experience in merchandising, customer service, and inventory management. Skilled in creating attractive displays and ensuring efficient stock handling to enhance customer satisfaction.

Key Achievements

  • Efficiently managed stock deliveries, ensuring accurate documentation and timely display setup.
  • Maintained organized and attractive product displays, enhancing customer experience.
  • Implemented stock rotation strategies to reduce waste and optimize inventory turnover.
  • Demonstrated strong teamwork and attention to detail in a fast-paced retail environment.

Experience

Merchandiser

Smollan (Makro)
2024 - Present

Receiving, unpacking, and documenting stock deliveries.. Ensuring all products are on display, correctly positioned, and that shelves are neat and tidy.. Ensuring proper stock rotation to minimize waste and maintain freshness.. Continuously monitoring product quality and addressing any damaged or outdated items.. Identifying and reporting out-of-stock situations to the relevant parties.. Maintaining organized and well-stocked shelves, ensuring products are easily accessible to customers.. Assisting with the setup and maintenance of promotional displays, including monitoring customer response.

Store Assistant (Cashier)

Good Hope Sales (Choice Clothing)
2019 - 2020

Arranging and labelling goods in the display shelves.. Assisting customers in finding the products they’re looking for.. Processing customer payments at the checkout point/till.. Addressing customer complaints and inquiries.. Providing shopping advice and recommendations to customers.. Cleaning and rearranging the store after hours.

Skills

Customer ServiceCommunication SkillsStock ManagementAdaptability
Published on CazVid - Jun 23, 2026
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