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Hospitality and Customer Service Professional with 4+ years in Food Service Industry
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Competencies
Consistently provided friendly and professional service, enhancing customer satisfaction and loyalty.
Skilled in preparing food according to safety standards, ensuring quality and hygiene.
Led and supported team members to achieve operational goals in high-pressure settings.
Accurately processed transactions and managed cash with integrity and efficiency.
Handled basic administrative tasks to support daily operations and team coordination.
Education
Languages
Summary
Dedicated hospitality professional with over 4 years of experience in customer service, food safety, and team leadership. Proven ability to enhance customer satisfaction and streamline operations in fast-paced environments.
Key Achievements
- Led daily operations at Nandos, ensuring quality food prep and high customer satisfaction in a fast-paced environment
- Streamlined order processing and maintained excellent customer relations as a cashier at KFC
- Supported team performance and maintained high standards of service under pressure
- Ensured compliance with health and safety regulations in food preparation and customer service
Experience
Hospitality Team Leader (front griller and waiter)
Oversaw daily operations. Ensured quality food preparation. Maintained customer satisfaction. Supported team performance in a fast-paced environment
Cashier
Processed orders accurately. Handled cash, card, and digital transactions. Assisted customers with menu selections. Maintained a friendly, professional attitude. Ensured compliance with health and safety standards