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Nomagugu
Collections Advisor
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Competencies
Demonstrated experience with Debt Collection & Payment Arrangements.
Demonstrated experience with Customer Service & Account Enquiries.
Demonstrated experience with Communication & negotiation skills.
Demonstrated experience with Computer Literacy.
Demonstrated experience with Problem Solving skills.
Education
Languages
Summary
Professional profile
Experience
Collections Advisor
Contact customers regarding outstanding accounts.. Negotiate payment arrangements.. Assist customers with account enquiries.. Resolve customer queries professionally.. Maintain accurate customer records.. Meet collection and service targets.
Collections Agent
Liaise telephonically with customers regarding outstanding debt.. Capturing and updating customer details.. Adhering to processes and procedures regarding the negotiation and collections process, ensuring confidentiality.. Arranging debit orders