Nombulelo - Customer Service & Operations Specialist with 5+ years of diverse retail and hospitality experience

Provided exceptional customer service, managing inquiries and resolving issues in retail, bar, and hospitality settings.

Performed accurate cash transactions and operated POS systems across multiple venues, ensuring secure and correct payments.

Handled front desk duties, appointment scheduling, record keeping, and facility organization at Zurich Garden Lodge.

Led team activities, coordinated operational tasks, and maintained a professional environment in busy settings.

Processing customer transactions accurately and efficiently, Providing exceptional customer service, Maintaining a high level of professionalism in a fast-paced retail environment, Assisting customers to purchase accurately using a cash register or point-of-sale (POS) system, Handling cash,...

Delivering exceptional customer service, Preparing and serving beverages, Maintaining a clean and organized bar environment, Taking orders, Operating a point-of-sale system, Managing cash and credit transactions, Ensuring compliance with safety and hygiene standards, Monitoring inventory levels,...

Managing the front desk, Greeting visitors, Handling phone calls, Scheduling appointments, Answering inquiries, Maintaining records, Maintaining cleanliness and organization of the facility, Restocking supplies, Performing tasks such as laundry and trash removal