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Sales and Customer Service Professional in Durban
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Competencies
Delivered exceptional service, ensuring customer satisfaction and repeat business.
Skilled in generating leads, closing deals, and negotiating to meet sales objectives.
Proficient in managing cash transactions, reconciliation, and POS systems.
Effective communicator, fostering positive relationships with customers and team members.
Education
Languages
Summary
Dedicated professional with strong skills in customer service, sales, and cash management. Experienced in promoting products, generating leads, and exceeding targets. Committed to delivering exceptional experiences and driving business growth.
Key Achievements
- Processed transactions accurately at SPAR, ensuring excellent customer service.
- Promoted food products effectively, increasing brand awareness and sales.
- Generated new business leads and closed deals at ROLES, exceeding sales targets.
Experience
Cashier
Processed customer transactions accurately using POS system with strong numeracy skills. Handled cash, card payments and reconciled till at end of shift. Provided excellent customer service while working in a fast-paced environment. Followed company procedures for refunds, stock queries and store policy. Maintained a clean and organized work area in line with hygiene standards
Promoter
Promoted and sampled food products to increase sales and brand awareness. Ensured products were correctly packed, labeled, and displayed according to company standards. Monitored stock rotation and adhered to food safety and hygiene protocols. Set up promotional displays and maintained product presentation on shelves. Reported daily activity, stock levels, and customer feedback to supervisor
Salesperson
Generated new business leads and built relationships with customers to drive sales growth. Negotiated prices and closed deals to meet or exceed sales targets. Collaborated with cross-functional teams to resolve customer issues and improve overall customer experience