Dedicated professional with extensive experience in data management, customer onboarding, and administrative functions, committed to operational excellence and customer satisfaction.
Responsible for accurately entering large volumes of data and ensuring data quality.
Provided exemplary support by addressing inquiries, resolving complaints, and maintaining high customer satisfaction.
Managed scheduling, files, reports, and meetings to support daily office operations.
Identified and qualified leads, conducted market research, and maintained CRM records for sales teams.
ARC-GCI
Responsible for accurately entering and maintaining large volumes of data into databases, ensuring data integrity and consistency., Conducted regular data check ups to verify data accuracy, collaborated with team members to streamline data processing, and assisted in generating reports for...
Never Never Land Creche and pre-school
Managed daily office operations, including scheduling appointments, organizing files, and maintaining office supplies., Assisted in preparing reports and presentations and coordinated meetings., Provided exceptional service and support to staff and parents, ensuring smooth workflow and...
CCI
Facilitated seamless onboarding experiences for new customers by providing comprehensive product training, addressing inquiries, and troubleshooting issues., Collaborated with cross-functional teams to improve processes, ensuring customer satisfaction and retention., Monitored feedback to enhance...
Ignition
TOURISM MANAGEMENT
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Collaborated with cross-functional teams to improve processes and ensure operational efficiency.
Identified and qualified potential leads through various outreach methods, including cold calling and email campaigns., Collaborated with sales teams to optimize lead conversion strategies, conducted market research to target key demographics, and maintained accurate records of lead interactions in...
Concentrix
Provided exemplary customer service by addressing inquiries and resolving complaints efficiently., Assisted customers with product information, order processing, and account management., Maintained accurate records of customer interactions and feedback, ensuring high satisfaction levels and...