This is my profileContact via CazVidNompumelelo
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Competencies
Demonstrated experience with Communication Skills.
Demonstrated experience with Customer Service.
Demonstrated experience with Time Management.
Demonstrated experience with Computer Literacy.
Demonstrated experience with Inventory Management.
Education
Languages
Summary
View Nompumelelo's professional profile on CazVid.
Experience
Youth Embassador
Outbound calls to youth for class attendance, Contributed to the development of programs and initiatives to address HIV/TB, Collaborated with healthcare providers, community organizations, and other stakeholders, Mobilized young women and children in identified hotspots, Encouraged the use of PREP and PEP, Recruited unemployed youth into the program, Mobilized ABYM for circumcision
Dispatch, Receiving and Receptionist
Answered phone calls, responded to emails and greeted walk-in visitors, providing excellent customer service and support, Fostered strong relationships with suppliers, customers and colleagues, ensuring smooth collaboration and efficient day-to-day operations, Coordinated logistics, dispatch and receiving operations, ensuring timely and accurate delivery of goods and seamless workflow, Processed and documented receipts, shipments and inventory transactions, maintaining accurate records for smooth operational tracking
Telesales Agent: Virgin Mobile
Responded to inbound customer calls, resolving queries, addressing concerns and providing detailed product information to enhance customer experience, Generated sales leads and successfully upsold and cross-sold Virgin Mobile products and services, consistently meeting or exceeding sales targets, Built strong rapport with customers, identified their needs and offered tailored solutions to increase customer satisfaction and loyalty, Maintained accurate and organised records of customers interactions, sales transactions and product information using various software systems