Nompumelelo - Customer Service Specialist with 3+ years of experience in hospitality and retail

Roodepoort, Gauteng, South Africaen

Provided friendly, attentive customer service, enhancing customer satisfaction across multiple roles.

Managed customer interactions efficiently, balancing multiple tasks in high-pressure environments.

Published on CazVid

Summary

Dedicated customer service specialist experienced in hospitality and retail environments, skilled in communication, operational tasks, and technical support. Committed to enhancing customer satisfaction and team collaboration.

Key Achievements

Facilitated data capturing and used Windows systems effectively to support business operations.

Skills

Customer ServiceIntermediate

Delivered outstanding customer service in hospitality and retail settings, ensuring positive client experiences.

Communication SkillsIntermediate

Maintained clear and effective communication with customers and team members to facilitate smooth operations.

Operational SkillsIntermediate

Handled stock control, order taking, and cash handling, supporting daily operational efficiency.

Technical SkillsIntermediate

Proficient in Windows computer systems, data entry, and basic technical functions relevant to customer service roles.

Experience

Internet cafe assistant

Kala

01/2022 - I currently work here

Facilitated enjoyable customer experience by providing friendly, attentive and proactive customer service, data capturing, typing and I am good with windows computer., Informed control of availability to serve as many clients in need as possible, as a sales representative.