Nomusa - Operations Supervisor at GMP CONTRACT CLEANING

Durban, KwaZulu-Natal, South Africaen

Streamlined internal communications for a team of 12+ employees, enhancing efficiency and clarity.

Developed comprehensive operational reports and presentations, improving stakeholder engagement.

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Summary

Dedicated Operations Supervisor with a proven track record in enhancing team communications and stakeholder engagement.

Key Achievements

Established effective client communication strategies, leading to increased satisfaction and retention.

Skills

Internal MessagingAdvanced

Expert in managing and optimizing internal communications within teams.

Stakeholder EngagementAdvanced

Skilled in creating impactful updates and reports for diverse stakeholders.

Presentation SkillsAdvanced

Proficient in designing and delivering presentations that effectively convey information.

ReportingAdvanced

Adept at compiling and analyzing operational data for informed decision-making.

MS Office SuiteExpert

Experience

Operations Supervisor

GMP CONTRACT CLEANING

2016 - Present

Managed daily internal communications 12+ employees and senior management. Created and distributed operational updates, reports, and presentations using MS Office and Canva. Engaged with clients and staff to resolve queries while maintaining professional relationships. Collected and verified operational data for monthly reporting with 95% accuracy rate. Trained and mentored 10+ staff on communication protocols and digital reporting systems. Supported change management initiatives through clear and consistent staff communication