Experienced call center professional with 11 years in customer service, sales, billing, technical support, and real estate, specializing in high-pressure environments.
Provided customer support via calls and emails, managing client inquiries and ensuring satisfaction.
Effective communication skills demonstrated through interactions with clients in call center settings.
Managed multiple responsibilities including scheduling, billing, and back office tasks efficiently.
Provided technical assistance and troubleshooting in a call center environment.
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Worked across various roles and departments such as real estate and collections, showing flexible skill application.
